Urgent Delivery Information

Due to recent events please read the following information:

 

Are we still open? Yes. However we are working on a very limited basis. Emails will be answered by people working from home. Our warehouse is open for deliveries and Royal Mail and DPD are collecting from us. Despite all this it might take longer for orders to be received. Stock might be slower getting to our warehouse. As for orders being sent out we are doing what we can and when we can. Our staff are priority. We wish everyone good health and hope that normal life resumes very soon.

 

Why do we charge for delivery?

There is no such thing as free delivery – retailers who offer free delivery are really just hiding the delivery charge within their product prices. We have taken a more transparent approach – we focus on providing the best product prices we can and simply charge delivery at cost. Due to the nature of many of the products we sell (often heavy and/or bulky), this can result in some high delivery charges. However, if you find yourself tempted to order from a retailer offering free delivery, then we urge you to check the total cost of each basket – you will usually find that you are paying more in total just to get free delivery

Orders from within the UK...... 
We offer next day deliuvery via tracked DPD so you always know where your order is. You will receive a tracking code to your phone and email (if you provide a mobile phone number). Ocassionally it may take 2 days for delivery depending on the time of day your order is placed.

If ordering from outside the UK....... 

When you reach the checkout page, please select the postal option applicable to your area.

Europe / 4-8 working days 
Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Demark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Republic of Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Yugoslavia, 

USA & Canada / 4-9 working days 
United States (all states), Canada 

Middle East / 7-11 working days 
Bahrain, Iran, Israel, Jordan, Lebanon, Kuwait, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen 

Africa / 10-14 working days 
Algeria, Cameroon, Egypt, Kenya, Morocco, Reunion, South Africa, Swaziland, Tunisia, Zimbabwe 

South America / 7-11 working days 
Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, Falkland Islands (Malvinas), Grenada, Guadeloupe, Guam, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Trinidad & Tobago, Venezuela 

Australasia / 7-11 working days 
Australia, New Zealand, Fiji, Papua New Guinea 

Asia / 7-11 working days 
Bangladesh, China, Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Maldives, Myanmar, Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam 
All postage costs are based on weight, the amount will be calculated automatically on the checkout page